Receipt Deposit Number Missing

Owned by Knowledge Assistant
Last updated: May 12, 2021
Description of Issue

Receipt missing deposit number

Permissions do not allow receipt to be posted without a deposit number

Can't release Munis Payment Entry Batch

Context
  • Munis
  • Payment Entry
  • Cash Receipts
  • 11.3
Cause

Occasionally Munis or other payment services will not hand off Deposit references due to system or databases failing to fully communicate. There is a Munis permission that requires a deposit number on records for posting, Munis will error if one or more records do not have a deposit number. 

Resolution

Please Contact Munis Support.

Additional Information