HUB message - Required Page Update

Owned by Knowledge Assistant
Last updated: Nov 15, 2024
1 min read
Description of Issue

Users encounter Required Page Update notification when they open HUB. After selecting Update all of their customized cards are gone has reverted back to a clean slate.  If using a bookmarked URL, they get a Page not found message.

Required Page Update

The following Page requires an update:

'XXXXStandardPageNameXXXX' from version '##.#.#' to '##.#.#'

Click update to proceed.

Update

Context

  • HUB

  • Pages

  • Customization

Cause

Development updates require updates for standard pages.

Resolution

When Update is selected, there is no way to revert the changes. 

Standard canned pages that have been customized should be added to the Content Library after they are modified. This will prevent the automated update that Development delivers for the standard pages. 

Additional Information

Publishing to the Content Library is described here (pages 45-46) Tyler Hub 2021.4 User Guide

See also: Tyler Community > Hub > Forum > User Homepages missing personalization after update

Master Article - Tyler Hub