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Update the status of Service Requests
Update the status of Service Requests
- Knowledge Assistant
Owned by Knowledge Assistant
Description of Issue
Update the status of a service request
Context
- Enterprise Asset Management
- EAM
Cause
Informational
Resolution
- Open Service Requests program
- Search for request(s)
- Click Status Change
- Change the status of the request to the desired status
- Click Accept
Additional Information
, multiple selections available,
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