Locked Payments Journal Batch 2017.1+
Description of Issue
Locked Batch
Cannot select batch
Batch locked for posting
Locked Payments Journal Batches
Context
- Munis
- Payment Entry
- Payments Journal
- 2017.1 and Above
Resolution
The user who is locking the batch or batches will need to open the Payments Journal program.
- Navigate to General Revenues>Payment Processing>Payments Journal or Property Revenues>Payment Processing>Payments Journal depending on if this is a General Billing or Utility Billing payment batch
- Click Search
- Click Accept, user may encounter a batch selection error prompt and if so click OK
- Click Batches
- Click Update
- Click Select None
- Click Accept
- A batch selection prompt will show, click OK
- Click Back to close out of Payments Journal
If Munis is still showing batch selection locks for users, please contact Munis Support.
Cause
There are a few reasons for Locked Batches in Munis but this is by design to protect sites financial data from corruption.
- Multiple users are trying to access the same batch from different programs
- Server connectivity
- In newer versions of Munis 2017.1 and beyond, users may search and select a number of batches which locks them in the system for posting. If the user leaves their desk or closes out of Munis abruptly, this will lock the batches.
Additional Information
*** PLEASE NOW USE THE FOLLOWING ARTICLE FOR ALL THINGS LOCKED BATCHES *** Master Article - Munis Accounts Receivable Locked Batches - Munis KCS Knowledge base - Tyler Confluence (tylertech.com)