Error viewing grouped assets from Tasks page on work order

Description of Issue

Clicking Asset folder for grouped assets on Tasks page from Work Order Management generates an error:  Execute count_Assets failed - status:  -201  [ISAM -102].  Incorrect syntax near '.'.

Context

Tyler EAM

Cause


Resolution

Install the appropriate work ticket for your version once it's been released:

  • 2019.1.20.0 - MUN-399340
  • 2019.1.21.0 - MUN-399489
  • 2019.3.16.0 - MUN-399490
  • 2020.1.0.0 - MUN-399491
  • 2020.2.0.0 - MUN-399493
  • 2020.3.0.0 - MUN-399493
  • 2021.1.0.0 - MUN-399494
Additional Information