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Use Liability error when setting up charge codes

Use Liability error when setting up charge codes

Description of Issue

Error message at the bottom of the charge codes program.

Error Message: The "Use Liability" flag on the accounts receivable settings category record for category 1 is invalid."

Context
  • Munis
  • Accounts Receivable
  • General Billing
  • Charge Codes
Cause

The Use Liability checkbox on the Category Specific settings is set to a NULL value which the system cannot properly read.

Resolution
  1. Navigate to General Revenues > Accounts Receivable > Setup > Accounts Receivable Settings.
  2. From the Ribbon select Cat Specific.
  3. If 01 - GENERAL BILLING & MISC CASH is not already displayed, use the arrows to pull up the record.
  4. Navigate to the PAYMENTS tab.
  5. Select Update from the ribbon.
  6. Set the Use Liability box (checked or unchecked).
  7. Accept to save changes. 
Additional Information

Confirm with your finance department before toggling this option. If the option has been turned on, all charge codes will need to have a liability account select on the accounts tab.





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