Missing Applicant Attachments after upgrade

Owned by Knowledge Assistant
Jan 19, 2021
Description of Issue
  • We recently upgraded to 2019.1 and when reviewing Applicant Master records we noticed that any applicant who applied before the upgrade is missing attachments
Context
  • Munis 2019.1
  • Recruiting
  • Applicant Attachments
  • Tyler Content Manager (TCM)
Cause
  • This is a known behavior, that does not occur to all clients, during the upgrade process old applicant attachments will not have all the necessary metadata for the new Applicant Attachment document mapping
Resolution
  1. Navigate to the program Diagnostic Utility and Run-time information
    • Located in Munis under System Administration → General Administration → Diagnostic Utility and Run-time information
  2. Click on the tab Run Trace
    1. If you are are on 11.3 or lower type in the program ID field → spattfix -FixApplicantDocumentSource
    2. If you are on 2017.1 or higher type in the program ID field → spattfix; then type in the program arugments field → -FixApplicantDocumentSource
  3. Click Run Trace
  4. Save the files generated in case of review needed
  5. Review for applicant documents in Munis
Additional Information
  • Please reach out to Munis Human Resources Support with any additional questions