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Locked Batch
Locked Batch
Description of Issue
Locked Batch
Cannot select batch
Batch locked for posting
Unable to unlock batch in user by another user
Context
- Munis
- 10.5
- 11.2
- 11.2.5
- 11.3
Resolution
- Navigate to General Revenues>Payment Processing>Payments Journal or Property Revenues>Payment Processing>Payments Journal depending on if this is a General Billing or Utility Billing payment batch
- Click Search
- Enter locked batch number in the Batch field, click Accept
- Munis should give a Batch Selection Error Prompt stating: Unable to select batch number. This batch will not be included in your selection. To review your selection of batches, please view the maintain page.
- Click OK
- Click Maintain
- The batch will show selected where the column header should display a Locked By and Locked Since field, although there are times where this might not be the case
- Click Update
- A prompt should appear stating Batch number is currently select by User. Would you like to override this lock and take control of this batch?
- Click Yes
If a different message then step 9 appears, please contact Munis Support.
Cause
There are a few reasons for Locked Batches in Munis but this is by design to protect sites financial data from corruption.
- Multiple users are trying to access the same batch from different programs
- Server connectivity
Additional Information
, multiple selections available,
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