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Locked General Billing Adjustment Batch

Locked General Billing Adjustment Batch

Description of Issue

This Batch is currently locked for posting and cannot be resumed.

A locked Adjust Invoices or Adjustment Reversals batch cannot not be Resumed or Output-Released/Posted.

User with AR permission to Override Batch Locks is not prompted by system to override the lock when clicking Resume/Output-Release/Post.

Context
  • Adjust Invoices

  • Adjustment Reversals

  • Accounts Receivable Settings

  • Roles

  • User Attributes

Cause

Undetermined

Resolution

Please contact Enterprise ERP General Billing & Miscellaneous Cash Support with any locked Adjust Invoices or Adjustment Reversal batches.

Additional Information