Error received when saving a new Work Order
Description of Issue
Encountered error when saving a new Work Order. Receiving error uthistry_query failed status 100
Context
- Munis
- Property Revenues
- Utility Billing
- Work Order Management
- UB Work Order / Print
Cause
The Work Order Primary svc field is not populated with a valid service.
Resolution
- Reopen Work Order
- Click Update at the top of the screen.
- Click Field Help in the Primary svc field.
- Select correct service.
- Click Accept at the top of the screen.
Additional Information