Employee Advice Images are not in TCM
Description of Issue
We ran the Print Payroll Advices step and none of the employee's Advice Images are in TCM.
Context
- MunisÂ
- Employee Master
- Payroll Start and Status
- Print Payroll Advices
Resolution
Try to Reprint an example Advice to see if the TCM image gets created:
- Go to Advice Register and Export. (Click Payroll>Payroll Processing>Payroll Start and Status. Click Print Payroll Advices)
- Click Register in the toolbar. Output the report and select an advice to be reprinted.
- Click Return. Click Print Payroll Advices. Note the correct next starting check number.
- Click on Reprint in the Menu.
- Define the Starting Check Number, Starting Old Check Number and Ending Old Check Number with the test Advice number.
- Click Accept. Select Printer. Click Ok.Â
- Once finished Printing, go into Manual Check Reconciliation (Human Resources/Payroll>Payroll>End of Period>Check Reconciliation>Manual Check Reconciliation)Â
- Search for the Employee/Check Number. Click on the Attach Icon with the Paperclip in the toolbar.Â
- Find the Payroll Check/Direct Deposit Advice Document Type. Open the attachment and see if the TCM image was created.
- If the Image was created use How to reprint Payroll Advices.
Cause
Additional Information
If the original advice numbers are unknown, refer to the Advice Register printed in Steps 1-2 to view the original starting and ending advice numbers.Â