Work orders generated from Field Sheet app are created with an Approved status instead of New

Work orders generated from Field Sheet app are created with an Approved status instead of New

Tyler EAM

Install appropriate work ticket for your version:

• 2019.1.20.0 - MUN-400315
• 2019.1.21.0 - MUN-400494
• 2019.3.16.0 - MUN-400495
• 2020.1.0.0 - MUN-400496
• 2020.2.0.0 - MUN-400497
• 2020.3.0.0 - MUN-400498
• 2021.1.0.0 - MUN-400499

Workaround options:

• Use Field Work or Work Order Management to create new work orders
• For work orders already created, in Work Order Management use Status Change to update status if necessary