Description of Issue

A new employee or an employee in a new role needs to be granted access to Enterprise ERP (Munis).

An Administrator needs to add a new user in Enterprise ERP (Munis).

Context

Cause

A User ID has not been set up yet.

Resolution

To add a new Munis user, select the Add option in the User Attributes program:
1. System Administration > Security > User Attributes
In User Attributes, click Add.
Enter a User ID that matches the Active Directory listing for the user. It must match by case (lower or upper case lettering) exactly.
Enter the rest of the User information and Accept.
Use the Roles program to assign at least one role that includes Munis System permissions.
Add new user to Tyler Hub following the Tyler Hub 2021.4 Administration Guide.

Additional Information

By default, all new users created in Munis will have their User account status set to Disabled and requires to be changed to Enabled either during the account creation process or after.
Please reach out to any support team through the Support Portal for further assistance.

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