Manually void a Lien
Description of Issue
The Void Lien program is not working and a Lien needs to be voided.
Context
- Property Tax Billing
- Void Lien (tlvoidli)
Cause
The Void Lien program is not working and a workaround is needed.
Resolution
Voiding a Lien should always be done using the Void Lien program. Instructions for this process can be found here: How to void or cancel a tax Lien
If for some reason the Void Lien program does not work, then the actions that the Void Lien program would take can be completed manually. Please contact Support for guidance through this process.
It is strongly recommended that this process be completed in TEST or TRAIN first as it is an unorthodox method.
- The Void Lien program cannot void a lien if the lien being voided has been adjusted or paid. So begin by reversing any payments or adjustments on the Category 23 bill that needs to be voided.
- To reverse any payments on the desired Category 23 bill please see: Master Article - Reverse Payments
- To reverse any adjustments on the desired Category 23 bill, either reverse the adjustments using the steps found here Reverse a Bill Detail Adjustment or create an offsetting adjustment using the guide found here: Bill Detail Adjustment Guide
- Once the Adjusted and Paid columns on the desired Category 23 bill are $0, then adjust the desired Category 23 bill to $0 by using the steps outlined here: Bill Detail Adjustment Guide
- After the Category 23 bill is adjusted to $0, change the Collection Status on the original Category 20 bills for the same Year and Parcel to blank using the steps found here: Change the collection status of a tax bill
- If the Category 20 bill was adjusted down to $0 when it was liened, then adjust the Category 20 bill back up by the amount taken into Lien using the steps found here: Bill Detail Adjustment Guide
- Navigate to the Liens program either by searching or via the following path: Property Revenues > Property Tax Billing > Region > State > Lien Processing/Reports > Delinquency Processing > Liens
- Click Search.
- Enter the Year and Lien or Parcel.
- Click Accept.
- Click Update.
- Change the Status to Void.
- Re-apply any payments that were reversed off of the Category 23 bills to the appropriate Category 20 bills. Steps for entering and applying payments can be found here: Master Article - Payment Entry
Additional Information
For assistance, please contact Northeast Tax Support.