Unable To Approve Hours Request Unless Reset To Pending First

Owned by Knowledge Assistant
Feb 12, 2024
1 min read
Description of Issue

When attempting to approve an hours request the page reloads but does not approve the request. 

Context

  • ExecuTime

  • Time & Attendance

  • Hours Request

Cause

Resolution

The workaround in order to approve the hours request is to reset the pending request back to pending first then approve it.

Additional Information

Please reach out to Support in order to be notified once this has been addressed by Development in a future build. timeandattendance@tylertech.com