Bill Inquiry Interest ignores Trigger Dates
Description of Issue
Interest calculating incorrectly in Bill Inquiry and Payment Entry when using Interest Routine 30.Â
Context
Property Tax Billing
Accounts Receivable
Real Estate
Charge Codes
Bill Inquiry
Payment Entry
Cause
Interest Trigger Dates are setup with incorrect dates or rates.
Resolution
Interest Routine 30 uses the individual Charge Code's Interest Trigger table to determine when and how much Interest calculates.Â
Navigate to: Property Revenues > Accounts Receivable > Accounts Receivable Charge Codes.
Search for the Code that is not performing correctly.
Click the Interest Table button. Note: Charge Code must have Subject to Interest and Use Interest rate table enabled.
Click Update and then Tab down to the date detail section to change.Â
Click Accept when finished.Â
Additional Information
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