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Bill Inquiry Interest ignores Trigger Dates

Bill Inquiry Interest ignores Trigger Dates

Description of Issue

Interest calculating incorrectly in Bill Inquiry and Payment Entry when using Interest Routine 30. 

Context
  • Property Tax Billing

  • Accounts Receivable

  • Real Estate

  • Charge Codes

  • Bill Inquiry

  • Payment Entry

Cause

Interest Trigger Dates are setup with incorrect dates or rates.

Resolution

Interest Routine 30 uses the individual Charge Code's Interest Trigger table to determine when and how much Interest calculates. 

  1. Navigate to: Property Revenues > Accounts Receivable > Accounts Receivable Charge Codes.

  2. Search for the Code that is not performing correctly.

  3. Click the Interest Table button. Note: Charge Code must have Subject to Interest and Use Interest rate table enabled.

  4. Click Update and then Tab down to the date detail section to change. 

  5. Click Accept when finished. 

Additional Information

 

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