Calc Code 2 Charge Code Revenue Account Amount Stuck at 100

Description of Issue

When trying to update the Revenue Account Amount on a Calculation Code 2 Charge Code so that it matches the fixed amount established, the Amount always reverts to 100 when the program is closed. Mismatch prevents the Code from being usable for Misc. Cash Payments Import.

Context
  • AR Charge Codes

  • Accounts Receivable

  • Miscellaneous Cash Payments Import

Cause

Cause is currently unknown.

Resolution

Development is researching the issue.

As a workaround, update the Charge Code to Calc. Code 5 instead, which will allow the Misc. Cash Payments Import to succeed. 

Additional Information

Â