Non-Sufficient Funds Notices

Owned by Knowledge Assistant
Last updated: Feb 14, 2024 by Moriah Yorkey
1 min read
Description of Issue

Need to notify customers of their payments being coded as Non-Sufficient Funds by the bank.

Context

  • EERP

  • Accounts Receivable

  • General Billing

  • Tax Billing

  • Business Licensing

  • Utility Billing

  • Parking Tickets

Cause

NSF process is done manually via the AR Receipts program, though there is no direct link to the NSF report for all existing NSF records. 

This process does not automatically notify the customer. 

Resolution

Access the Non-Sufficient Funds Notices program here: EERP>General Revenues>Payment Processing>Non-Sufficient Funds Notices 

  1. Click Define.

  2. Complete the fields, as required.

  3. Click Accept.

  4. If you updated the NSF Message notification text and want to save the message as the default message for NSF notices, click the Save Default toolbar icon.
    The program displays a confirmation message.

  5. Click Yes to overwrite the default NSF message with the updated message or click Cancel to leave the default text unchanged.

  6. Click Select to select the NSF activity bills.

  7. If you selected Print Form from the Output Type list, click Align to print an alignment form and align notice forms with your printer.

  8. Click Output to Print, Save, PDF, or Display the selected criteria. 

Additional Information

This program is designed to notify customers of NSF occurrences as well as the fees involved with this process. A report can be generated if you select Save, or PDF

Use this link for additional info/glossary of terms: http://help.munis.com/2021.7/ar/Content/Programs/arnsfnot01.htm

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