Credit Invoice did not trigger workflow
Description of Issue
Credit memo Invoice did not trigger workflow
Context
- EERP
- Accounts Payable
- Workflow Business Rules
Cause
Workflow business is set to trigger on amount and the minimum amount is 0.00
Resolution
In order for Credits to trigger amount based workflow, the minimum amount needs to be set to a negative number.
Navigate to System Administration>Workflow Administration>Workflow Business Rules
- Select Search
- Pull up the appropriate API Business Rule
- Select Update.
- Change the MIN AMT to a Negative Value (-99999999.99)
- Select Accept
Additional Information