/
Credit Invoice did not trigger workflow
Credit Invoice did not trigger workflow
Description of Issue
Credit memo Invoice did not trigger workflow
Context
- EERP
- Accounts Payable
- Workflow Business Rules
Cause
Workflow business is set to trigger on amount and the minimum amount is 0.00
Resolution
In order for Credits to trigger amount based workflow, the minimum amount needs to be set to a negative number.
Navigate to System Administration>Workflow Administration>Workflow Business Rules
- Select Search
- Pull up the appropriate API Business Rule
- Select Update.
- Change the MIN AMT to a Negative Value (-99999999.99)
- Select Accept
Additional Information
, multiple selections available,
Related content
Apply credit memo to paid invoice
Apply credit memo to paid invoice
More like this
Wire transfer AP invoices are not hitting workflow
Wire transfer AP invoices are not hitting workflow
More like this
AP Payment Manager- Error Evaluating Credit Memos
AP Payment Manager- Error Evaluating Credit Memos
More like this
Credit Memo Invoice is not pulling into select items to be paid
Credit Memo Invoice is not pulling into select items to be paid
More like this
How to setup workflow for General Billing Invoices
How to setup workflow for General Billing Invoices
More like this
Purchase card workflow did not capture refund transactions
Purchase card workflow did not capture refund transactions
More like this