Specific order of operations related to Org Unit modification causes Org Units to be hidden

If an Org Unit (Company, Department, Location, Division) is created and Data Access within Security & Permissions for that unit is removed and the unit is set to inactive within master file management prior to logging out/logging back in after making the data access change, the unit can no longer be seen within Master File Management > Org Units (active or inactive) and the unit can never be seen within data access again unless the database is manually manipulated by changing the unit back to active.

• ExecuTime

• Time & Attendance

• Security & Permissions

• Data Access

The current workaround is to manually update the hidden inactive Org Unit(s) status to an active status within the database so that data access can be applied again within the security role.

Please reach out to Support in order to put in a ticket in regards to this issue. timeandattendance@tylertech.com