Blank Asset Type on Transfer transactions causes errors and data display issues

Owned by Knowledge Assistant
Last updated: Nov 21, 2023
1 min read



Description of Issue

Change Asset Codes/Accounts transaction has a blank asset type in the Current column which causes issues:

  • When FAT workflow is not enabled, populating the asset type field in the Adjusted column and posting the transaction will change the name of the asset type on the asset to a number

  • When FAT workflow is enabled, populating the asset type field in the Adjusted column and releasing the transaction generates an error:
    Execute select_CAAssetTypesIdByCode failed - status: 100



Context

Capital Assets



Cause

Defect



Resolution

Install the appropriate work ticket for your version:

  • 2021.6.0.1687 - MUN-469305

  • 2021.7.0.1495 - MUN-469304

  • 2021.8.0.1215 - MUN-469301

  • 2021.9.0.950 - MUN-469294

  • 2021.10.0.360 - MUN-431694

Workaround options:

  • If asset is displaying a number as the type, it can be manually updated by using the Update function in Adjustments and Retirements

  • Process new Change Asset Codes/Accounts transactions while leaving the type field blank to prevent it from being changed to a number.  To do that, do not tab through the fields and instead click directly into the fields that need to be updated.  This will allow the transaction to be saved while leaving the type field blank.

  • If workflow is enabled and an error is received when attempting to release, delete the transaction and re-enter it leaving the asset type field blank



Additional Information