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EFT Does Not Produce Output Report

EFT Does Not Produce Output Report

Description of Issue

Nothing happens when clicking output options in Electronic Funds Transfer.

Unless the generate button is clicked first, users cannot output a report from EFT. Clicking output options first does nothing.

Context
  • Accounts Receivable

  • Electronic Funds Transfer

Cause

The Electronic Funds Transfer has no report options prior to clicking the Generate button.

Resolution

To produce a report with the Electronic Funds Transfer process, you MUST Define, Select, and Generate records first. The Generate button is what creates both the EFT and Lockbox export files. It's only after this point that you can also output a report to view in PDF or Text. You can rerun the EFT Process as many times as you like and the program will overwrite the previously created EFT and Lockbox files when using the same file name.  

Development is currently researching whether additional Report options can be added prior to Generate the process. 

Additional Information

Contact Enterprise ERP Revenue Support for further assistance.









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