Waiver during Payment transaction in Bill Inquiry History

Description of Issue

What does Waiver during Payment transaction mean in Bill Inquiry History

Context
  • EERP

  • Payment Entry

  • Interest

Cause

When entering an under payment, users have the ability to allocate the funds to designated charges and charge groups. If a payment is allocated in such a way that some of the fee, penalty, or interest amount due is not paid, a warning is displayed asking the user if they would like to waive or hold the interest. Answering Yes to this prompt creates a Waiver during Payment adjustment that reduces the owed fee, penalty, and/or interest on the bill. 

Resolution

Additional Information

For instructions on how to run a report to identify other instances where interest was waived while entering payments in Payment Entry, please see the following article: Run a report for penalties and interest waived with payment