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Mass Disable Self Service Logins for All Users Indefinitely

Mass Disable Self Service Logins for All Users Indefinitely



Description of Issue

Site has switched to Self Service access applications and no longer wants users to be able to log into the self service (MSS/VSS/CSS/ESS).

Context
  • EERP

  • Employee Access (EA)

  • Resident Access (RA)

  • CSS

  • VSS

  • MSS

  • Munis

  • ESS

Resolution

There is no global setting within Self Service to mass-disable all accounts or block users' access indefinitely. However, putting self service into Maintenance mode for an extended period will effectively accomplish this task. Users will still be able to access the self service homepages, but there will be no button to login.

  1. Log into self service Hosting site using your datacenter credentials

  2. Click Edit on the client configuration page

  3. Select Scheduled Maintenance from the left menu

  4. Click Add New

  5. Select SystemDown from the Item Type Dropdown

  6. Select Non-Recurring

  7. Enter the desired start date and time and add an end date and time in the distant future (i.e. schedule end date several years in the future). Scheduled Maintenance can not be enabled without an end date added.

  8. Add desired text to the Message field. This message is what users will see when they navigate to the self service homepage with Maintenance Mode enabled.

  9. Click Add

Additional Information










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