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Business License emails not sending

Business License emails not sending

Description of Issue

Business License documents are set up to email via Readyform definitions but the emails are not being received. 

Context
  • Business License
  • Email 
Cause

Default delivery method is Print.

Resolution
  1. Munis > Property Revenues > Business Licenses > License Processing and Reports > Business Accounts
  2. Locate business account record
  3. Click OTHER tab
  4. Click Update
  5. Check off Override license/tax delivery methods
  6. Check off Renewals/Licenses/Bills under the Email header
  7. Click Accept
Additional Information

Use the Email Message Log program to see what emails are being sent and to whom. 

Enable Email Auditing





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