Description of Issue

Business License documents are set up to email via Readyform definitions but the emails are not being received.

Context

Cause

Default delivery method is Print.

Resolution

Munis > Property Revenues > Business Licenses > License Processing and Reports > Business Accounts
Locate business account record
Click OTHER tab
Click Update
Check off Override license/tax delivery methods
Check off Renewals/Licenses/Bills under the Email header
Click Accept

Additional Information

Use the Email Message Log program to see what emails are being sent and to whom.

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