Business License emails not sending
- Knowledge Assistant
Owned by Knowledge Assistant
Description of Issue
Business License documents are set up to email via Readyform definitions but the emails are not being received.Â
Context
- Business License
- EmailÂ
Cause
Default delivery method is Print.
Resolution
- Munis > Property Revenues > Business Licenses > License Processing and Reports > Business Accounts
- Locate business account record
- Click OTHER tab
- Click Update
- Check off Override license/tax delivery methods
- Check off Renewals/Licenses/Bills under the Email header
- Click Accept
Additional Information
Use the Email Message Log program to see what emails are being sent and to whom.Â