Payment Reversal Effective Date Incorrect

• Payment reversal effective date incorrect 

• Why the effective date defined in the payment reversal batch is being ignored and setting effective date of the reversal to the original payment date?

• Munis

• Payment Reversal 

When a payment is reversed via Payment Reversals you are able to enter an Effective Date on the batch, however the reversal receipt reflects the Effective Date of the original transaction once the reversal is complete.  This causes the reversal to show up incorrectly when viewing account/customer history and can cause confusion when running reports.

• The functionality is a result of an intentional change by Development. 

• Client feedback on proposed solutions is being collected by Development.  

• There is an open enhancement request MUN-320734 that could change this functionality, but if changed all reports run with effective dates prior to the new reversal effective date will still show the bill as paid, interest will be lost from the time between the original effective date and the new reversal effective date. 

• Another proposed program change would be to hide the AR effective on the payment reversal batch screen. 

• There is no estimated release or version for MUN-320734 as Development is seeking feedback on the proposals.