Cashiering Email Receipts Not Being Received

When trying to email a receipt from Cashiering, there is a pop up that says Emailed receipts. but the email is not received.

In the application logs, you see the error Failed to email receipt to xxxx@xxxx, Please contact your administrator for Email setup under System Settings or see logs for additional information 

• Cashiering receipt email

• Emailed receipt

• Email Cashiering receipt not sending

• Can't send email receipt from Cashiering

Cashiering email settings are incorrect.

1. Log into Cashiering with an administrator account

2. Navigate to Administration > Settings

3. Click the Email Tab 

   1. In the Host field, enter the SMTP server name 

   2. In the From Email Address field, Enter the email address identified as the host sent from email message 

   3. In the Access ID field, Enter the SMTP Access ID if required by the server 

   4. In the Access Password field, Enter the SMTP Password if required by the server 

   5. In the Email Template tab, Select the Receipt Template from the dropdown menu 

4. Click the Receipting tab

   1. Toggle on Send receipts via email

5. Click Save