Incorrect meter readings imported into Munis after changing from Neptune A format to Neptune V4 format
- Knowledge Assistant
Sites changing from exporting and importing meter reads using the Neptune A format to the Neptune V4 format have found that the readings are incorrect in Munis
Munis
Utility Billing Classic
Export Handheld Meter File
Import Handheld Meter File
UBCIS
Export Meter Reading File
Import Meter Reading File
All Versions
When using the Neptune A format the export file would subtract the fixed zeros from the number of dials, for example, 6 dials with 2 fixed zeros the number of dials in export would be 4. With the Neptune V4 format the same example 6 dials with 2 fixed zeros the number of dials in export would be 6. This caused sites using Neptune A and fixed zeros to import incorrect readings.
Install the work ticket that corresponds to your version of Munis to correct the export file.
MUN-396450 (11.3.23.0)
MUN-396534 (11.3.24.0)
MUN-396536 (2018.1.28.0)
MUN-396538 (2019.1.21.0)
MUN-396539 (2019.3.16.0)
MUN-396540 (2020.1.0.0A)
MUN-396541 (2020.2.0.0A)
MUN-396542 (2020.3.0.0A)