Description of Issue

clocks show phrase storing data instead of clock in/out status

Context

Cause

Resolution

ping clocks internally, this is to verify the clocks are on the network
1. if clocks do not respond verify clock(s) powered on and network cable connected
ping the ET server several times, this can initialize a down AWS VPN tunnel
1. if ET server ping successful than AWS VPN tunnel is UP, request customer network admin as cause likely their side routing

Additional Information

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