Description of Issue

When applicants go to upload a document to their application, they receive an error message stating the file type is not allowed

Context

Cause

The permission on the ESS Hosting page for File Upload Restrictions are not configured correctly

Resolution

If you are an On Premise (self hosted) site, please follow the below instructions
If you are a Tyler Hosted (SaaS) site, please reach out to the ASP/SaaS Support Team to have them upload your ESS Hosting permissions for File Upload Restrictions

Additional Information

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