Invalid Credentials After Cloud Admin Password Reset

Reset password through Cloud Admin but it provides an invalid credentials error upon login

• Munis
• Cloud Admin
• Google Chrome

Web browser is caching old password and not prompting to update with the new password

1. Reset password following the steps provided here How to: Reset Munis Password
2. Log into Cloud Admin https://muniscloud.tylertech.com
3. Delete the autofill password from the web browser
4. Type in new password that you just set in Step 1
5. Accept when web browser prompts to replace old password with new one

Contact Tyler Systems Management Support for further assistance.