Work Order Quick Entry is not handling data access permissions correctly
Description of Issue
When Work Orders data access permissions are set to None for Maintenance access by requesting department, but Full for everything else, the dropdown for Requesting Department in Work Order Quick Entry is blank
Context
Tyler EAM
Cause
Resolution
Install the appropriate work ticket for your version once it's been released:
- 2019.1.22.0 - MUN-408623
- 2020.1.0.0 - MUN-409983
- 2020.2.0.0 - MUN-409984
- 2020.3.0.0 - MUN-409985
- 2021.1.0.0 - MUN-409986
- 2021.2.0.0 - MUN-409987
Workaround:Â Use Work Order Management, Field Work, or the Field Sheet app to create work orders
Additional Information