Handheld scanner goes to a black screen when idle
- Knowledge Assistant
Owned by Knowledge Assistant
Description of Issue
Handheld scanner goes to a black screen when idleÂ
Context
Assets Mobile
Inventory MobileÂ
Cause
Informational
Resolution
Hardware issues are covered by the manufacturer:
Create a support case to troubleshoot the issue with Handheld:
Create a repair request to have the scanner repaired with Handheld:
Additional Information