Paid Tax Statement displays non-payment activity as WRITEOFF
Description of Issue
The Paid Tax Statement shows a WO for Writeoffs when a Transfer of Overpayment is made to the bill.
The Paid Tax Statement shows a WO for Writeoffs when a Refund is made to the bill.
Context
Property Tax Billing
Paid Tax Statement
txtaxstm
Transfer of Overpayment
artrsnfr
Bill Refund Processing
arrefund
Adjustment Overshort Process
WriteoffÂ
arwrtoff
Cause
Resolution
Development is currently researching the issue. No current workaround at this time.
Additional Information
Contact the appropriate Enterprise ERP Support team, based on billing category, for further assistance. See the following article: How to determine the correct Accounts Receivable support team to assist with an issue