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Email Notifications not being sent
Email Notifications not being sent
- Knowledge Assistant
Owned by Knowledge Assistant
Sept 27, 2023
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Description of Issue
Employee would put in time off request but no email would be sent to the assigned Supervisor.
Context
- Time & Attendance
- ExecuTime
- Notifications
- Time Approvals
- Time off Requests
Cause
Resolution
To fix this issue one way to confirm if a email que if forming.
- Login to Time & Attendance
- Click System Admin
- Click UI Environment Flags
- Click Communication
- Email que will be in Bold Red letters and have a number value in the sentence.
If a email que is formed a application restart should be performed below are two KCS articles that will step you through how to restart the Time & Attendance Application
Additional Information