Description of Issue

Employee would put in time off request but no email would be sent to the assigned Supervisor.

Context

Time & Attendance
ExecuTime
Notifications
Time Approvals
Time off Requests

Cause

Resolution

To fix this issue one way to confirm if a email que if forming.

Login to Time & Attendance
Click System Admin
Click UI Environment Flags
Click Communication
Email que will be in Bold Red letters and have a number value in the sentence.

If a email que is formed a application restart should be performed below are two KCS articles that will step you through how to restart the Time & Attendance Application

How to restart the ExecuTime Service - OnPrem

How to restart Executime Services - SaaS clients

Additional Information

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