Can Payment Plans be paid through CSS



Description of Issue

Can CSS be configured to allow customers to pay Payment Plans (Category 45 Bills)? 



Context
  • EERP 

  • CSS (Citizen Self Service)

  • Accounts Receivable 

  • Payment Plans (arlnmast)

  • Category 45 



Cause

Would like to know if Payment Plans (Category 45 Bills) can be paid through CSS. 



Resolution

At this time, Payment Plans (Category 45 Bills) cannot be paid through CSS. 



Additional Information

CSS is a retiring product. No further enhancements are currently planned for CSS.Â