Resolution

Obtain LDAP Information

Log into the Munis application server with tylerservice or an administrator account
Create a new file with a text editor such as Notepad++ to record retrieved LDAP values
Open Command Prompt
1. Type set L and hit ENTER
2. Record the value listed after LOGONSERVER\\
  1. Ex: LOGONSERVER\\TY-DC
  2. Recorded value is: TY-DC
Open File Explorer and navigate to <mundrv>:\TylerInstalls\TYLER_DEPLOYMENT_TOOLS
1. Double click ADExplorer.exe
2. If not installed, can be obtained from here https://live.sysinternals.com/ADExplorer.exe
In the Connect to: field, enter the LOGONSERVER value you recorded
1. Ex: TY-DC
2. Click OK
In the new window, under the LOGONSEVER value, right click the top-level domain
1. Ex: DC=tyler,DC=com
2. Click Copy Object Name and paste into your text file
Back in the AD Explorer, in the top ribbon, click Search > Search Container...
1. Class: select Container -- container
2. Attribute: select cn
3. Relation: select contains
4. In the Value field, enter munis
5. Click Add, then click Search
Double click the result for the munisusers group (or equivalent). This will expand the AD Explorer tree directly to that result
Close the Search Container window
In the left panel, right click the munisusers group (or equivalent)
1. Click Copy Object Name and paste into your text file

Configure LDAP Settings in Enterprise ERP/Munis

Log into Enterprise ERP/Munis with an account that has system administration permissions
From the menu, open LDAP Settings (System Administration > General Administration > LDAP Settings)
Select the desired group of users to which the settings will apply (Ex: Users, Employees, etc)
Click Update
Enter values as follows
1. Name: Group name
  1. Ex: Users
2. Description: Group description
  1. Ex: Users
3. Check off Enabled
4. If using SSL, check off Use SSL
5. Host Address: LOGONSERVER value
6. Port: LDAP port
  1. Not using SSL: Typically 389
  2. Using SSL: 636
7. User: munisldap account entered as domain\munisldap
  1. Ex: TYLERTOWN\munisldap
8. Password: munisldap password
  1. If this is wrong, you will receive an error when you tab out of this field
9. Search DN: Top-level domain value
  1. Ex: DC=corp,DC=tylertechnologies,DC=com
10. Filter: Enter (memberOf=
  1. Copy/paste the munisusers group Object Name from text file
  2. Close out filter with a parenthesis
  3. Ex: (memberOf=CN=MunisUsers,CN=Users,DC=corp,DC=tylertechnologies,DC=com)
Click Accept to save
If connection is successful, number of users found in the directory should be returned in the bottom left of the screen

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