Unable To Select Bank Name In Garnishment Program

Unable to select Bank Name when trying to process a Garnishment for a Bank

• Enterprise ERP (powered by Munis)

• North Carolina Tax

• Garnishment Processing

Unable to select Bank Name when entering a Garnishment

1. Navigate to Property Revenue > Property Tax Billing > South > North Carolina > Collection Processing > Garnishment Processing

2. Click Define

3. Enter Account #

4. Click Yellow Folder next to Account Field 

5. Click Personal/Business tab

6. Click Update

7. Add a Bank Code by selecting the ellipse under Bank Code

8. Click Accept

9. Click Back

10. It will bring you back to the Garnishment Processing Page

11. Continue filling out the required fields 

12. Click Accept