Pay multiple records with one transaction

Description of Issue

A payment has been received that needs to be applied to multiple bills or invoices.

Context
  • General Billing
  • Property Tax Billing 
  • Payment Entry (arbilinq)
Cause

A payment needs to be applied to multiple records in the same transaction.

Resolution
  1. Navigate to Payment Entry by searching or by using the following path: General Revenues or Property Revenues > Payment Processing > Payment Entry 
  2. Click Add in the toolbar to create a new batch
  3. Enter relevant data into Batch Information fields (e.g. Processing Date, Effective Date, GL Effective Date, GL Year/Period, etc.) or default to current date
  4. Click Accept to save and create payment batch
  5. Enter a Category, Year, and Bill Number for a bill to process payment for or utilize any other available search option 
  6. Click Apply Payment in the toolbar
  7. In the Apply Payment window, enter the payment amount and click Accept
  8. In the Tender Payment window, enter relevant tender information for the payment
  9.  Click Add Another Payment
  10. Click Back to return to search for another bill that needs payment
  11. Repeat steps 4-9 as many times as necessary
  12. On the final payment in transaction in the Tender Payment window select receipt options
    1. Summary will provide a summary of the transaction
    2. Individual will provide a individual receipt for each payment in the transaction 
  13. Click Complete Transaction 
  14. Chose how to output receipts
  15. Add any other payments to the batch as needed - Enter single payments in Payment Entry
  16. Click Output-Release in the toolbar, select/deselect relevant Report Options in the Output Options window and click Accept 
  17. Select Output Type options in the Output window and click OK
  18. Click Yes in the Change Batch Status window to release batch
Additional Information

If additional assistance is required please contact the appropriate support team based on the category of the transactions.Â