Pay multiple records with one transaction
Description of Issue
A payment has been received that needs to be applied to multiple bills or invoices.
Context
- General Billing
- Property Tax BillingÂ
- Payment Entry (arbilinq)
Cause
A payment needs to be applied to multiple records in the same transaction.
Resolution
- Navigate to Payment Entry by searching or by using the following path: General Revenues or Property Revenues > Payment Processing > Payment EntryÂ
- Click Add in the toolbar to create a new batch
- Enter relevant data into Batch Information fields (e.g. Processing Date, Effective Date, GL Effective Date, GL Year/Period, etc.) or default to current date
- Click Accept to save and create payment batch
- Enter a Category, Year, and Bill Number for a bill to process payment for or utilize any other available search optionÂ
- Click Apply Payment in the toolbar
- In the Apply Payment window, enter the payment amount and click Accept
- In the Tender Payment window, enter relevant tender information for the payment
-  Click Add Another Payment
- Click Back to return to search for another bill that needs payment
- Repeat steps 4-9 as many times as necessary
- On the final payment in transaction in the Tender Payment window select receipt options
- Summary will provide a summary of the transaction
- Individual will provide a individual receipt for each payment in the transactionÂ
- Click Complete TransactionÂ
- Chose how to output receipts
- Add any other payments to the batch as needed - Enter single payments in Payment Entry
- Click Output-Release in the toolbar, select/deselect relevant Report Options in the Output Options window and click AcceptÂ
- Select Output Type options in the Output window and click OK
- Click Yes in the Change Batch Status window to release batch
Additional Information
If additional assistance is required please contact the appropriate support team based on the category of the transactions.Â