Invoices for a department are not printing

DocOrigin Tyler Forms invoices for a particular department aren't printing.

Department Code missing from data.

• Tyler Forms

• DocOrigin

• General Billing Invoices

• Invoice Entry and Proof

• Department Code

• Department Lookup

Department isn't being selected when processing the invoice, causing the department code to be missing from the data. DocOrigin invoice forms can have a lookup set to designate different printer outputs based on department codes, this requires that a department code be set when processing the invoice to send it to a specified printer.

1. When using the Invoice Entry and Proof input module to set up your invoices in Munis, input the batch information as usual to create the invoice batch

2. At the Proof Header step, be sure to scroll down on the page below the installment information section on the left-hand side until you reach the Department dropdown box

3. Select the applicable department code and proceed with processing the invoice(s)

As a note, the AR Code and Department codes appear differently in the data and will not use the form look-up the same. The Department Code must be selected for the invoice(s) when utilizing a form that has the Department look-up feature.