Create Okta accounts for ERP
- Knowledge Assistant
- Moriah Yorkey
Users from outside internal domain need Okta access to login to Hub/ERP. Commonly used for Auditors, 3rd party IT, and branches of operation not using the same domain and not federated in the Okta tenant.
Okta
Admin Center
TID-W
ERP
Users not currently managed under the domain need access to ERP products
Login to your Admin Center as an Org Admin https://<customeridentifier>-admin.tylerportico.com/org/admin-center/dashboard
Click on Identity Workforce > Domain
Type in the domain of the user email - e.g. yourdomain.com
Click Save
Click on Manage users
Click + Add User
Fill in First name, Last name, and Email
Click Next
Check boxes for all necessary groups
Click Next
Click Save & close
End user will receive an email they will need to click the Activate button to complete the registration. They will need to set a password
Have end user login to Hub using same email address and new password
If you need assistance finding your <customeridentifier>, please reach out to TSM support