Unable to import in assets using the scheduler

Owned by Knowledge Assistant
Last updated: Jun 28, 2023
1 min read



Description of Issue

  • Unable to import in assets using the scheduler

  • Scheduler job fails with an error message: Program stopped unexpectedly due to an internal program error



Context

  • Enterprise Asset Management 

  • EAM 



Cause

Defect 



Resolution

Install the appropriate work ticket for your version once it's been released:

  • 2021.5.0.1596 - MUN-457004

  • 2021.6.0.1260 - MUN-457005

  • 2021.7.0.1034 - MUN-457006

  • 2021.8.0.726 - MUN-457007

  • 2021.9.0.163 - MUN-457008

Workaround: Asset can be imported when using the run process of Now



Additional Information