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Account Distribution Summary missing from posting report

Account Distribution Summary missing from posting report

Description of Issue

Invoice Entry and Proof report missing Account Summary.

Payment Journal report does not show accounts. 

posting report missing last section. 

Account Distribution Summary gone in new version. 

Context
  • Invoice Entry and Proof
  • Payments Journal
  • Posting Report
  • Setup and Admin
Cause

The Account Distribution  Summary pulls directly from General Ledger posting data. Meaning if this section of the report is not available, then GL Impacts have not been made. This is likely because the option to Update the GL has been disabled (often the case when testing a new version). 

Resolution

To enable the Account Distribution Summary, the option to update the GL must be selected. This setting is found in different places depending on what items are being posted; Invoices or Payments.


For invoices the option is configured in the General Billing Settings:

  1. Navigate to General Revenues > General Billing > Setup > General Billing Settings.
  2. Click Update.
  3. Check/Uncheck  the box labeled Update General Ledger.


For payments the setting is configured on a category basis. 

  1. Navigate to  General Revenues > Accounts Receivable > Setup > Accounts Receivable Settings
  2. Once in the program, click Cat Specific in the top ribbon. 
  3. Use the arrows at the bottom of the screen to navigate to the correct accounts receivable category. 
  4. Click on the Payments tab. 
  5. Click Update
  6. Set the field next to Update GL to YES or NO as desired. 

These are global settings Any activity entered when this setting is turned off will not create general ledger impacts and will need to be accounted for with manual journal entries made by accounting or finance. It is recommended that this setting only be changed after hours when only the necessary users are logged in and entering data. All users should be made aware that this setting is being changed and to not enter further activity. 





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