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How to show REF 17 Segment in 834 File

How to show REF 17 Segment in 834 File



Description of Issue

How do we get the REF*17 segment to show in our 834 file?



Context
  • Employee Benefits 834 Export

  • REF*17 Segment



Cause

OP4 > OP1410 - Include Member Policy Numbers is set to N.



Resolution
  1. To enable, navigate to the program Employee Benefits 834 Export.

    • Menu > Human Capital Management > Benefits Administration > Benefits Enrollment > Employee Benefits 834 Export

  2. Click the option 834 File.

  3. Select the OP4 segment.

  4. Select the OP401 element.

  5. Click Update.

  6. Switch the value from N to Y.

  7. Click Accept to save the changes.



Additional Information

Please review the Master Article - 834 Reporting for all related topics.





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