Invoice Import Ignores Primary Delivery Address

Invoice Import isn't using the Customer's Primary Delivery Address.

Imported Invoices are using the wrong address.

• Accounts Receivable Customers

• General Billing

• Invoice Import

The Invoice Import is designed to create Invoice records using Delivery Address #0, even if a different one is designated as Primary.

Delivery Address #0 can be updated with the new address to ensure Invoice Imports use the correct information. Navigate to General Revenues > Accounts Receivable > Setup > Customers

1. Click Search and pull up the relevant Customer record

2. Click the Yellow Folder icon to the right of the Delivery Address List section

3. Under the Delivery Addresses heading, click to highlight the delivery address that needs to be modified from the list

4. Under the Delivery Address Information heading, click the View/Edit button to the right of the Address field (looks like a graph)

5. In the Update Customer Address window, make the desired change(s) to the address, and click Accept to close the popup

6. Click Accept again to save changes to the delivery address record