Supervisor Unable to See New Employee in Time and Attendance

Owned by Knowledge Assistant
Apr 10, 2024
1 min read
Description of Issue

New employee has been added in EERP and the integration job has run but the employee still doesn't show in Time & Attendance. 

Context

  • Time & Attendance 

  • EERP

  • Security & Permissions

Cause

The supervisor does not have the new employee's workgroup selected for employee access for their role in Security & Permissions. 

Resolution

  1. Navigate to System Admin

  2. Select Security & Permissions

  3. Select the pencil beside the role

  4. Select Employee Access

  5. Navigate to the new employees name → check box

  6. Save 

Additional Information