How to Adjust Paid-To-Date on Permit Application

Permit marked as paid in error or user would like to remove the amount showing paid without reversing the AR receipt

• Community Development

• Application Entry

• Adjust PTD

Instructional

With proper permissions, users can navigate to the Adjust PTD utility within Application Permits to back out the amount on the Permit screen under:

1. Tyler Menu > Property Revenues > Permits and Code Enforcement > Processing > Permitting > Application Entry

2. Click Search

3. Enter the search criteria like the Application number

4. Click Accept

5. Click on the Permits tab 

6. Select the specific Permit line and double click or click Accept

7. Navigate to the Menu drop down and select A - Adjust PTD

8. Enter the line amount, use the Default Line or Default All buttons

9. Click Accept

10. Click A - Apply

To update permissions:

1. Tyler Menu > System Administration > Security >  Roles > Permit and Code Enforcement Roles

2. Click Search

3. Enter the Role ID

4. Click Accept

5. Click Update

6. Navigate to the Collections/Other tab

7. Select the checkbox Adjust paid-to-date and Reverse credits

8. Click Accept