How to add a new form printer to print or prevent from printing - DocOrigin

Owned by Knowledge Assistant
Last updated: Oct 23, 2024 by Moriah Yorkey
2 min read


Description of Issue
  • Need to add a new physical printer to print with TylerForms
  • Need to add a new dummy printer to prevent from printing
Context
  • DocOrigin
  • Tyler Forms
  • TF
  • Physical printer
  • Dummy printer
  • Do Not print 
  • Form Printers
  • Default printer
  • New printer
  • Install
  • Server
  • Forms Server
  • TCM Server
Resolution

  1. The first step is to install the printer in the Forms Server: Setting Up A New Printer As A Self Hosted Site

  2. Login to EERP (Munis) and navigate to System Administration > Printer/Device Administration > Tyler Forms Integration Configuration
  3. Click on Form printers
  4. Click the Add button at the top of the page
  5. Fill in the following fields:
    • Name: The name of the actual device as it appears on the Tyler Forms server
    • Description: What users will see when picking the printer from the "Form Printer" drop down when printing forms
    • Comment/Location: Optional field, use as desired
    • Availability: Choose the preferred option. If printer is restricted to a user or department, the user/department must be specified
      • To prevent the Form from printing, create a dummy printer where all fields above would be labeled as: Do Not Print. If the form is Designed to Email or archive, those functionalities will still work.
  6. Click the Accept button at the top of the page:
    1. To change a Job Default printer: How to change the default printer for a job code
    2. Enable User to be able to select different form printer: How to enable users to change the form printer
  7. Test print the Form: How to print DocOrigin forms via TylerForms printer
Additional Information

Another option to prevent a form from printing: Disable Printing - Docorigin

SaaS CLIENTS

Tyler Hosted SaaS clients will need to request this be configured by Tyler Systems Management SaaS Support. The printer needs to be fully networked. Support staff will require the printers IP address. SaaS support will then request a NAT (Network Address Translation) address be created for any relevant Tyler VPN Appliance integrated into the client network. The printers share name noted in step 4 of the resolution step will follow Tyler hosting standard naming conventions. 

Changes to the printers private IP address will result in loss of connection to the printer from Tyler data centers. It is advised all changes to Tyler Hosted Printer IP addresses be done in coordination with a SaaS Support technician to avoid interruption of service.Â