Service listed as a secondary service under multi meter method for two different primary metered services on account is not billing correctly

Description of Issue

Service set up with a multi meter method is not billing correctly

Context

Munis

UBCIS

Multi Meter Method

Cause

Service is set up as the secondary service in multi meter method for multiple services on an account. Munis is not expecting a service to be listed as a secondary under two different primary metered services and it is not expecting a service to be both a primary and secondary, currently there’s no way to pick which method should be used for the billing of that secondary service.

Resolution

The resolution for this is to either manually calculate the billing amounts for these services that are set up this way or to set up the services so secondary services/meters are only attached to one primary service and so that any primary service is not linked as a secondary service.

Additional Information